Most of Roamify's plans only require users to install and turn on their eSIM. However, some plans require an extra step or two. Specifically, Roamify's European Data + Calling plan. After installing the eSIM, there are two more steps:

Step 1: #

Enter the PIN to activate the eSIM at the destination

The PIN Number is: 0000

Apple (IOS) Devices #

Android Devices #

Step 2: #

Configure eSIM APN's username and password to "orange."

Apple (IOS) Devices #

1. Go to Settings

2. Go to Cellular

3. Tap on 'Cellular Data Network'

4. Tap on the 'eSIM' you just installed.

5. Enter the APN information shown below and find the corresponding field:

• APN: orange
• Username: orange
• Password: orange

6. Save the settings

Android Devices #

1. Go to Settings

2. Tap on 'Networks & internet'

3. Tap on SIM

4. Tap on your Roamify eSIM

5. Tap on 'Access Point Names'

6. Tap on the + icon on the top right to create a new APN

7. Enter the APN information shown below and find the corresponding field:

• APN: orange
• Username: orange
• Password: orange

8. Save the settings

9. Ensure both “Mobile Data” and “Data Roaming” options are enabled.

Samsung Devices #

1. Go to Settings

2. Tap on Connections

3. Tap on Mobile networks

4. Tap on 'Access Point Names'

5. Tap on 'Add' on the top right to create a new APN

7. Enter the APN information shown below and find the corresponding field:

• APN: orange
• Username: orange
• Password: orange

8. Save the settings

9. Ensure both “Mobile Data” and “Data Roaming” options are enabled.

If you haven't installed the eSIM yet, please visit here for instructions:

1. Apple (IOS): https://www.getroamify.com/help/using-an-esim/installing-on-an-ios-device

2. Android: https://www.getroamify.com/help/using-an-esim/installing-on-an-android-device

3. Samsung: https://www.getroamify.com/help/using-an-esim/installing-on-an-samsung-device

Q: Identify verification text message:

A: If you receive a text message asking for identity verification, please ignore it, as it is not required. Unexpected errors could happen if you did!

Q: How do I make call?

A: Dial + (or 00) followed by the country code, followed by the number you would like to call. For instance, to make a call to Spain, dial +34 (the country code for Spain), followed by the phone number you want to call.

Still Stuck? #

If you have any questions, please feel free to contact support.