Roamify Help Center - eSIM Support, FAQs & Customer Service
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How do I delete my Roamify eSIM once I’ve used up my data?
To delete your Roamify eSIM after using up your data, simply go to your device's settings, select the eSIM, and choose the option to remove or delete it.
What should I do if I've lost or erased the QR code for my eSIM?
If you can't locate the QR code or accidentally deleted it, don't worry. You can reach out to us by sending an email to dveer@getroamify.com or using our online chat...
How do you delete an eSIM from an iPhone?
To delete an eSIM from your iPhone, go to Settings > Cellular > Select your eSIM plan, and tap "Remove Cellular Plan" to delete it from your device.
What should I do if I’ve deleted or lost the QR code for my eSIM?
If you've lost or deleted the QR code for your eSIM, you can request a new one through your Roamify account or contact customer support for assistance.
My QR code isn’t working, what should I do?
If you're having difficulty scanning your QR code, we've made a checklist to help you figure out the issue...
Deleted eSIM Not Going Away? How to Completely Remove It from iPhone
Deleted eSIM shows update contacts, how i can remove it completely?
How long does it take for an eSIM QR code to arrive?
The eSIM QR code typically arrives within a few minutes to an hour after purchase, depending on the provider. Check your email or account for updates.
How many times can I use my eSIM?
You can use your Roamify eSIM multiple times, depending on your plan. It can be reactivated and used for various trips or data plans without needing a new SIM card.
How do I request Roamify to delete my data?
How to request Roamify to clean up my data usage?