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    AI Summary
    Summarize this Roamify help page: https://www.getroamify.com/zu/help/self-serve-guide/my-roamify-esim-is-not-working-what-should-i-do-samsung/. Include key points, pricing or limits, and the best next action for travelers.
    For Samsung: How to fix a Roamify eSIM that isn't working

    For Samsung: How to fix a Roamify eSIM that isn't working

    November 20, 2024 21:48

    Self Serve Guide

    AI Summary
    Summarize this Roamify help page: https://www.getroamify.com/zu/help/self-serve-guide/my-roamify-esim-is-not-working-what-should-i-do-samsung/. Include key points, pricing or limits, and the best next action for travelers.

    If your eSIM is installed but not connecting to the local network, follow these four simple steps!

    Samsung #

    Step 1: Turn Data roaming ON #

    1. Go to Settings > Connections
    2. Select Mobile Networks > Turn Data Roaming ON

    Step 2: Manually select the Network #

    1. Go to Settings > Connections
    2. Select Mobile Networks > turn off Automatic Network Selection
    3. Manually select the required network (the network can be found on the product page)

    Step 3: Turn off all other active SIMs/eSIMs #

  1. Go to Settings > Connections
  2. Select SIM Manager > Turn off all other eSIMs/SIMs
  3. Step 4: Restart your phone #

    1. Press and hold the power button, then restart

    Important: Do not delete your eSIM during troubleshooting, as it will become invalid once deleted. #

    If connectivity issues persist after trying these steps, please contact our customer support through the website chat or the in-app chat available on our iOS or Android app.

    Ezinye izihloko

  4. Using and Installing an eSIM
  5. Troubleshooting
  6. Self Serve Guide
  7. Device Compatibility
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