سوالی دارید؟
بیایید صحبت کنیم
تیم پشتیبانی ۲۴ ساعته ما اینجاست تا به شما کمک کند!
تیم پشتیبانی ۲۴ ساعته ما اینجاست تا به شما کمک کند!
December 25, 2023 07:55
Troubleshooting
If you're having difficulty scanning your QR code, we've made a checklist to help you figure out the issue:
Step 1: Confirm that your phone is compatible with eSIMs. If you are unsure if it’s compatible, please refer to one of our guides.
Step 2: Confirm that you are connected to Wi-Fi, as you can not install a Roamify eSIM without Wi-Fi.
Step 3: Try setting up your eSIM manually. Simply enter the details provided.
Step 4: Did you already scan the QR code? If so, you may have already installed the eSIM successfully. To check, go into settings, and navigate to your Cellular/SIM card settings.
Step 5: If none of these steps worked, feel free to reach out to our 24/7 support team! You can reach out via email or live chat.